A Home Services business where this lands in Operations.
02 — What is actually going wrong
Jobs get assigned by whoever is loudest on the radio and whoever the dispatcher remembers is nearby. Vans cross the city past each other. Fuel and windscreen time are the second-biggest cost in the business and nobody owns the number.
Overnight, the system takes tomorrow's job list, each technician's skills and start location, and the time windows customers were promised, and produces a run order per van. Through the day it re-sequences when a job overruns or an emergency lands.
Miles per completed job drops and stays down. Dispatchers stop spending their morning on the phone reshuffling, and the "can you squeeze one more in" call gets a real answer instead of a guess.
03 — The problem, in money
04 — The options
06 — How this goes wrong
07 — How you would actually do it
09 — Run it on your numbers
Start from the stated assumptions, then drag the inputs to match your business. The number moves live.
10 — The evidence · what others report
Reported numbers are third-party claims, source-attributed — not verified by me, and never blended into the model above.
11 — Questions owners ask
Get your free AI Opportunity Score — the same first pass used to identify which opportunities deserve a closer look.
Get Your Free Score05 — The call
Buy it. An off-the-shelf tool wins this one — it gets you live faster, and the math does not justify building from scratch.
08 — Tools worth looking at
Named for orientation, not endorsement. No affiliate arrangements, and nothing here has been paid for.
